Poor management of project quality can cause failure of all other project goals.

Is quality control at the top of your project goals?

1. Importance of quality
   1. Quality is often overlooked for goals like profits and on-time completion
   2. Yet quality is the #1 killer of both profit and schedule goals
   3. How important is quality in your organization?
2. Part of you processes and procedures
   1. Quality should be an integral part of your policies and procedures just like safety
   2. Best tool: QC program similar to Army Corp of Engineers – Preparatory / Initial / Follow-up
   3. What systems do you have?
3. Is it part of your culture?
   1. As Elite Contractors, your business culture should hold quality near the top
   2. We build relationships with our clients – Would you skimp on your friend for $$$
   3. Make quality part of your project goals ahead of profit and schedule

Key Questions:

1. Is quality a priority in your company?

2. Do you have procedures and processes?

3. Does your culture value quality?

4. How can you improve quality?

Take-Action Items:

1. Make quality a priority

2. Develop good processes and procedures

3. Ingrain quality into your culture