Ask Coach – Where Do I Start Making Improvements to the Business?

“We cannot improve all aspects of our business at once, so choose the best plans first.”


In today’s episode, I discuss how to choose the right things to work on first when making improvements to the business.

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E600: Have Some Patience

The key to patience is acceptance and faith.


  1. It’s human nature – we want instant gratification
    1. We want it now
    2. We quit too early
    3. We expect too much, too soon
  2. Have patience with people – accept them for who they are
    1. Everyone is different
    2. Don’t project yourself on them
    3. Give them due time
  3. Have patience with the outcome – have faith in your actions
    1. Avoid the need for instant results
    2. Learn to trust our efforts
    3. The rewards will come
      1. Plant the seed, tend the garden, and reap the fruits

E595: Getting Back At It

Ready, Set, Get Back At It!


We often have times when we are off from work and it’s always a struggle to get started again when our time off has ended. It’s hard getting back on the horse and getting going. Here is some help.


  1. Prepare upfront – before you are going to be away from the office
    1. Write a To Do list for your first day back
    2. Clean off you desk
    3. Leave some open time on your schedule
  2. Getting back on the horse
    1. If you prepared, jump right into your tasks
    2. If not
      1. Clean off your desk
      2. Create a list of “quick hit” items to complete first
      3. Let your email wait
      4. Focus on taking action – one item at a time

E591: Getting a Little Extra

Sometimes we have to dig deep and put in a little extra effort.


The Contractor’s Strategic Planning course is live. Learn more here.


  1. We often find ourselves in times where we need to get a little more
    1. We need some more billings for the month
    2. We need to meet a deadline
    3. We need that little extra push
  2. Leaders step up and make it happen
    1. Your rally your teams
    2. You dig a little deeper yourself
    3. You get the most out of yourself and others
  3. When you need the extra push, roll up your sleeves
    1. Build a strong why
    2. Make a solid plan
    3. Celebrate the success


Let’s all go out this next 5 weeks and increase our billings by 10%!

E554: Create Efficiencies

Create efficiencies to help control your overhead.


  1. Managing the General & Adminstrative side of the business
    1. Controlling overhead costs
    2. Building your culture
    3. Controlling the flow of information
  2. Create efficiencies first
    1. Look at processes and make improvements
    2. Build great communication tools
    3. Establish a system for sharing information
  3. Develop a mindset of constant improvement
    1. Build a culture of improvement
    2. Engage your teams in the process
    3. Think CANI (Constant And Neverending Improvement)

E410: Stop Waiting, Start Building

If you want to be a great dancer, you have to get on the dance floor.


  1. I close every Coachcast with “Stop Waiting, Start Building”
    1. Don’t wait for some trigger to start taking action
    2. Don’t wait for the next big job to start acting like a big contractor
    3. Don’t wait to reach $5M to develop procedures
  2. If you want to become something, you have to start acting like you already are
    1. Want to be a $20M company, start acting like a $20M company
    2. Want to be a great parent, start doing what a great parent does
    3. Want to have a bid bank account, start saving
  3. Opportunity Only Knocks Once – don’t wait for the knock
    1. Common interpretation of this proverb makes you believe that opportunity will come to you and you should act when it does – it’s wrong
    2. I look at it differently – Opportunity will only knock once if you sit and wait for it, however, opportunity is everywhere if you start opening the door
    3. I am not waiting for some sign or knock at the door, I am being the person I want to be even if my bank account doesn’t reflect it
  4. Practicing “Stop Waiting, Start Building”
    1. Set your vision and be clear on what you want
    2. Visualize what that would look like
      1. How would you act if you had $10M in your bank account
      2. What would your business look like if it did $20M in revenue
    3. Start doing and acting like that now, the universe will catch up

E324: Working ON your Business

To build a successful business, you have to spend time working ON your business.

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