delays

Document Delays Immediately or Sooner

“Head off the delay impacts with prompt communication and documentation.”

 

In today’s episode, I discuss importance of taking a proactive approach to project delays.

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E431: Ask Coach – Dealing With Project Delays

Delays happen in construction, be proactive and manage the impact.

 

Q: What is the best way to deal with project delays?

A: Communicate, adjust and protect your profits.

 

  1. Communicate early and often
    1. Know your contract and your schedule
    2. As soon as it appears there may be a delay – notify your client with a “heads up”
    3. Document clearly cause, impact, options, adjustments and resolutions
  2. Manage your costs
    1. Adjust your schedule where you can
    2. Manipulate your manpower to deal with the delay without cost impacts
    3. Shift your plan around if you can
  3. Protect our bottom line
    1. Do all you can to avoid added costs caused by delays but if you can’t
    2. Document the impacts and communicate before there is an actual impact
    3. Present options and let the client participate in the decisions
    4. It’s our right to make a profit so don’t be afraid to ask for it