changes

E528: Proper Field Tracking

Make sure you are capturing the right information from the field.

 

  1. Tracking activity, conditions, and changes in the field is critical
    1. We need the information for tracking purposes
    2. Need info for payroll, job costing, materials, billings, changes, extras, and many other things
    3. We also need to know what is happening in the field
  2. What are the field tracking requirements?
    1. Internally and externally
    2. What information is needed every day? Weekly?
      1. For the client, payroll, accounting, purchasing, etc.
    3. How is that information captured and delivered?
  3. Some items to watch closely
    1. Changes to the work
    2. Extra work and change orders
    3. Delays to the work progress

E493: Good Change Communication Practices

Communicate potential changes quickly and clearly to avoid future misunderstandings.

Sorry, there was an upload error on this Coachast. You can listen here.

 

 

  1. Communicate potential changes quickly
    1. Have clear discussions
      1. This is a change and may have an impact
    2. It’s our responsibility as Elite Contractors
    3. Follow good communication practices
      1. 1. Face to Face 2. Phone 3. Email 4. Letter
  2. Provide proper information
    1. When we communicate provide facts
    2. Provide valuable information – understand why the change
    3. Outline the potential impacts
  3. Back up your information with details
    1. What are the known impacts
      1. Cost, schedule, lifecycle, etc.
    2. Are there potential unknown impacts – ask Did you consider?
    3. Provide details of your statements
      1. If cost impact provide an order of magnitude
      2. If schedule impact provide time and deadlines

E483: Managing Project Changes

Changes will happen in construction. Expect them and manage them.

 

  1. It’s construction, changes will happen
    1. The designers can’t include everything
    2. Things change during the course of the project
    3. Good customers expect changes
      1. Elite contractors use changes to shine
  2. To handle properly we need to stay on top of it
    1. We start with documents and every adjustment is a change
    2. We need to track all changes
      1. Keep a log of all revisions and changes
    3. Get approvals on all changes no matter how small
  3. Manage the changes
    1. Determine the impact of all changes
      1. Cost / schedule / other
    2. Communicate all potential impacts
    3. Document them based on your contract

E438: Project Changes Are Opportunities To Shine

Project changes provide us a chance to show our clients why they hired us.

 

  1. Elite contractors see changes as opportunities
    1. Our chance to remind clients why we are the best
    2. We handle them properly with
      1. Good communication
      2. Great documentation
      3. Open cooperation
  2. Approach changes with a solutions mindset
    1. Try to achieve the same result with no cost impact
    2. Provide alternative solutions the lower the cost impact
    3. Provide solid documentation with full impact
  3. Keep the right mindset
    1. Too often contractors see changes as opportunities to boost profit – avoid the trap
    2. Keep your best interests in mind but keep your client’s best interests as a close second
    3. At the end of the day your client needs a result and we are here to deliver that result in the best way possible

E128: Change Notification

“Deliver a better construction experience with proper notification and management.”

Today we talk about handling project changes.

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