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Jan 07

Episode 103 – Over Communicate

“Over communicate your way to successful projects and lasting relationships.”

Today we review the importance of great communication.

We all know that communication is a cornerstone to a successful project yet we don’t always communicate well. This is an example of common sense is not always common practice.

What:

Communicating openly and clearly to your project teams and stakeholders.

Why:

You won’t hear too many people ever say you told me too much information about the project. Being a great communicator will build lasting relationships with your clients, subcontractors, A/Es, suppliers and team members.

How:

Recognize the importance of communication and be a great communicator. You should strive to over communicate to the point of almost becoming annoying.

Build a habit of discussing open topics with people at each encounter. To help remember topics that need to be discussed use index cards for each person and keep a list of current topics on each person’s card. Review prior to any meetings or encounters with them so that you can re-visit open topics.

Review open items regularly and follow-up on things with people. Don’t wait until a deadline has passed to ask someone about something. Remind them of the approaching deadline well before and follow-up until the task is complete.

Work hard at becoming a great communicator, the results will be amazing.

Take-Action Items:

  1. Make communication a priority

  2. Create topic lists for each person that you need to communicate with

  3. Follow-up

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