Communicate potential changes quickly and clearly to avoid future misunderstandings.
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- Communicate potential changes quickly
- Have clear discussions
- This is a change and may have an impact
- It’s our responsibility as Elite Contractors
- Follow good communication practices
- 1. Face to Face 2. Phone 3. Email 4. Letter
- Have clear discussions
- Provide proper information
- When we communicate provide facts
- Provide valuable information – understand why the change
- Outline the potential impacts
- Back up your information with details
- What are the known impacts
- Cost, schedule, lifecycle, etc.
- Are there potential unknown impacts – ask Did you consider?
- Provide details of your statements
- If cost impact provide an order of magnitude
- If schedule impact provide time and deadlines
- What are the known impacts