Changes will happen in construction. Expect them and manage them.

1. It’s construction, changes will happen
   1. The designers can’t include everything
   2. Things change during the course of the project
   3. Good customers expect changes
      1. Elite contractors use changes to shine
2. To handle properly we need to stay on top of it
   1. We start with documents and every adjustment is a change
   2. We need to track all changes
      1. Keep a log of all revisions and changes
   3. Get approvals on all changes no matter how small
3. Manage the changes
   1. Determine the impact of all changes
      1. Cost / schedule / other
   2. Communicate all potential impacts
   3. Document them based on your contract