Proper sales etiquette would seem like common sense yet so many people fail.

1. Get the basics down
   1. Dress appropriately
      1. Plan your meetings to avoid poor timing
   2. Present the right image
      1. Your vehicle should match your brand image
   3. Arrive on time
      1. Don’t cancel a meeting unless you give 24 hour notice
2. Go above and beyond
   1. Listen, listen, listen, wait 10 seconds, respond
      1. Don’t interrupt
   2. Give feedback after proper review
   3. Do not discuss the competition
      1. If asked say, “Yeah, I know them.” or “Yeah, I know Joe well, we cross paths all the time.”
   4. Leave a “Leave Behind”

Key Questions:

1. Do you have proper sales etiquette?

2. Do you listen?

3. How can you improve?

Take-Action Items:

1. Set some guidelines

2. Listen

3. Create a good leave behind