Coachcasts
E147: Customers Are Not Always Right
“Educating our customers is a key step in building lasting relationships.”
Are you training your teams to teach your customers?
E146: Organize Files and Information
“Are your employees wasting time searching for files and information?”
Get organized and centralized to save time and effort.
E145: Act It, Don’t Fake It
“We must conduct ourselves in a manner consistent with who we aspire to become.”
The old adage is “Fake it til you make it.” Do you know what that really means?
E144: Our Legal Team
“Does our legal team understand construction and risk management enough to support our future growth?”
We need to have the right teams in place to help us elevate to the next level.
E143: Estimate Reviews
“Conduct a thorough estimate review during your project planning.”
Are you conducting an estimate review during the project planning process?
E142: The Art of Following Up
“Consistent follow-up is fundamental to building relationships and trust.”
How do you manage your follow-up?
E141: Organized Sales Process
“Master the 6 stages of client relationships and build a solid sales pipeline.”
Do you have an organized sales process?
E140: Take It All In
“Remember to stop from time to time to look around and enjoy your journey.”
Or you pushing too hard?
E139: Accounting Support Services
“Get the right support from your accounting professional to help grow your business.”
Are you getting what you need from your accountant?
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