Coachcasts

E137: Customer Service Dept.

“Create a great customer service program to avoid misunderstandings and costly disputes.”

Let’s look at your customer service program.

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E136: Time Is Money

“Maximize your project schedule to maximize labor efficiency and profits.”

Let’s look at how we schedule projects for maximum productivity.

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E135: Winning Expectations

“Control life’s outcomes by setting the stage with winning expectations.”

Do you expect to win?

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E134: Professional Service Providers

“Get the right professional service providers to help propel your business to the next level.”

Do you have the right professional supporting your business?

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E133: Change Order Notification

“The way we handle potential change order notifications can help set the table for change negotiations.”

Let’s look at how we interact with our clients when there is bad news.

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E132: Marketing Materials

Are you relying on your website and business cards to create your marketing impressions?

Today we look at marketing materials.

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E131: Clear The Jobsite Clutter

“Messy project sites give the impression of poor quality work.”

Keep you sites safe and productive by maintaining a clutter free work area.

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E130: Take Action

“Ideas without action are simply diversions along our path to success.”

Learn to take-action and stop wasting valuable time.

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E129: Negotiating For Profits

“Negotiating tips that help you keep your profits and lower your price.”

Today we talk about negotiating with potential clients to lower your price without giving up profits or taking on adverse risk.

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E128: Change Notification

“Deliver a better construction experience with proper notification and management.”

Today we talk about handling project changes.

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