Month: January 2015
Episode 119 – Understanding Your Culture
“Successful companies have distinct cultures. Do you know your real culture?”
In this episode we review the importance of understanding what your company’s real culture is.
Episode 118 – Client Satisfaction
“Do you know how your customers really feel about your level of service?”
Today we review customer satisfaction.
Episode 117 – Know Your Target Client
“Gain an advantage by knowing your target clients better than your competition.”
Today we look at defining our target clients and getting to know and understand them.
Episode 116 – Task Selection
“20% of what you do every day produces 80% of the results, focus on the right stuff.”
Today we talk about selecting the right tasks to focus on.
Episode 115 – Posture and Confidence
“Boost your confidence levels by practicing good posture.”
Today we discuss how posture can improve our confidence.
Episode 114 – Document Templates
“Document templates allow your team to focus on your clients instead of building forms.”
In the 3rd part of our Procedures, Processes and Templates series we discuss the templates and samples.
Episode 113 – Project Submittals
“Project submittals help avoid conflicts and improve the building process.”
In this Coachcast we review the importance of project submittals.
Episode 112 – Promote Your Procedures
“Use your procedures and processes to create differentiation for your brand.”
Turn your procedures and processed into sales tools.
Episode 111 – Organizing Deliverables
“Review and organize your contract deliverables for a successful project.”
Are you preparing your contract deliverables properly?
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